Post #4/5 Scheduling

Scheduling Must Knows 

​Scheduling an appointment with me is extremely easy! You can click on the “BOOK NOW” link on my Business Facebook Page or access it by one of these methods:

• My website: www.thejoyofsewingservice.com (has a floating button on each page)
• Scheduling page is also directly on my website. (as well as the waiting list, if needed)
• Quick Access link: https://go.oncehub.com/thejoyofsewingembsv

All these methods will take you directly to my calendar so you can conveniently schedule your own appointment "sooner rather than later" 24 hours a day/7 days a week.

When you schedule you will be presented to select a CATEGORY then you will be directed to select your SERVICE. The Categories are Alterations, Custom Work, Embroidery, Sewing Lessons and Quick appointments. Brides coming to me for the first visit will select Alterations - Initial Bridal Consultation (90-minute appointment) and be sure to select their wedding date in the form. Please note if your wedding date isn't there it means it is already booked or hasn't released yet. If it is already booked be sure to put yourself on the wait list ASAP to save your place in line.  For Bridal party and Prom Alterations - Formal (30-minute appointment) in the service to select. Again, choose your event date and if its not there immediately put yourself on the wait list.  Dresses with issues or concerns may need the “ALTERATIONS – EXTENDED” for a 45-minute appointment. When scheduling for these appointments please “Read More” under the description of the service as this outlines when you need to secure an appointment by to ensure my availability for your garment needs.* I also give you a  heads up on where I am booking so if  you before going into my calendar.

I offer appointments Tuesdays (alternating) , Thursdays and Saturdays only on a "First Book, First Serve" basis through my On-line Scheduler. My SCHEDULE CAN ALWAYS BE SEEN 4 MONTHS OUT!!! 
Why? I need the other days to get the work done in a timely manner plus this scheduler helps me maintain balance and reminds you of your appointments. ALL SCHEDULING IS DONE ONLINE!!!
If you are planning ahead and go to schedule your appointment and don't see your date. Please use the Reservations tab and these appointments get first priority before being released at the 6 month mark.
There is an added feature that allows for you to be on a MOVE UP LIST (formerly know as the Last Minute Waiting List), if elected. Keep in mind MOVE UP is different than RESCHEDULING your own appointment and also different from the WAITING LIST page? Explanations below...

For the MOVE UP LIST feature you must have an appointment scheduled to use this. This means you have scheduled your appointment within the recommended turnaround time (no less please) but would like to get in sooner as you may have concerns about your garment or feel you would like the added buffer.
Checking this box puts you in line for an appointment move up. Notification is most likely short notice, less than 48 hours and you typically have 1-2 hours to respond before next on list is notified. You, of course, do stay on the list until you accept an earlier appointment or your current appointment comes up.

RESCHEDULING feature means you have an appointment and the time you selected isn't convenient or you may have had something come up. All you do is go to your appointment notification/reminder and select the link "reschedule/cancel" the system will direct you to my calendar to find another date/time and enter reason for rescheduling. The system will move your information to the new appointment slot. As soon as you hit SUBMIT, your old appointment becomes immediately available so please be sure of your new slot as getting it back may not be an option, if you change your mind. In the event you need to reschedule/cancel with less than 24 hours notice (48 hours for Bridal Consultations) the system will not allow you to reschedule and you will need to contact me directly via phone, text, or FB messenger, so I can better serve your needs as well as those that may be on the MOVE UP LIST or WAITING LIST more efficiently. (Email is okay too, but I only check it once a day and may not receive your message soon enough resulting in "No Show" status.* No shows and appointments with less than 24 hours (48 for bridal) will be charged a $25 fee.
(Please keep in mind that MARCH-OCTOBER are heavy booking months and if you were already running close to the booking/turnaround time there may not be an available date of which you either keep or existing appointment or put yourself IMMEDIATELY on the WAITING LIST that is on my website and cancel your appointment that you can't make.)

WAITING LIST feature means that there are no appointments available for your need by date. This typically happens because... I am booking in advance, you have an unforeseen emergency or may not have planned ahead for the recommended turnaround time. Please go to the WAITING LIST Page within my website IMMEDIATELY and follow the instructions to put yourself on the WAITING LIST. The Waiting List is set up to "SAVE YOUR PLACE IN LINE" but only allows a certain number of Garments per Date and Type of Garment, so please don't loose your chance of "Me helping you" to a prior submission. Please note if you contact via email, phone, text, social media, etc. this does not take the place of you putting yourself on the wait list. The wait list is self-serve and allows me to use my time efficiently so that I can help those on it so be sure to put yourself on it ASAP.
Please note when you go to select your Garment Type/Need By Date to note in Brackets { } using the KEY as to whether the list has availability for your particular need. 

My Focus is providing a high quality of service in a timely and efficient manner while offering appointments through the convenience of online-scheduling that respects everyone’s time. The systems are set so that it "Helps Me To Help You" while allowing me to maintain the work, life/family balance.

In the event, you have a question or concern about your dress I recommend scheduling an appointment while you await my return call to get the earliest appointment possible. Why? I do book in advance and will share this in my FINAL HINTS.
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Please be sure that you have “LIKED” are “FOLLOWING” my Facebook page and “SHARE” this information with everyone you know so that you may all breathe a little easier.
#1TipPlanAhead #2TipFollowMeOnSocialMedia #SharingIsCaring
CLICK HERE FOR SCHEDULING GUIDES 
Thank you again for allowing me to better serve you! As always I am here to assist you with any questions.
POST #5 will be on 11/12.